BAJ88 Privacy Policy – Your Data, Protected

This Privacy Policy explains how baj88 ("we", "us", "the Platform") collects, uses, stores, and protects the personal information of players and visitors who use the baj88 website at https://baj88.app. We are committed to handling your data responsibly and transparently.

baj88 is an online betting and gaming platform serving players in Bangladesh. As part of operating this platform, we necessarily collect certain personal information from our players. This policy tells you exactly what that information is, why we need it, and what we do with it. We believe you deserve to know — clearly and in plain language — how your data is handled every time you use baj88.

This Privacy Policy should be read alongside our Terms and Conditions. Together, these two documents form the complete agreement between you and baj88 regarding your use of the platform. If you have any questions about this policy that are not answered here, please contact our support team before registering.

baj88 collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically as you interact with baj88. Here is a breakdown of both categories:

Information You Provide Directly

• Full name and date of birth (for identity verification and age checks on baj88).
• Mobile phone number (used as your primary identifier and for account communications).
• Email address (for account notifications and support correspondence).
• Mobile wallet details — bKash, Nagad, or Rocket number — for processing deposits and withdrawals.
• Identity documents such as NID or passport, when requested for verification purposes.
• Any information you provide when contacting baj88 support via live chat or email.

Information Collected Automatically

• IP address and approximate geographic location at the time of login or registration.
• Device type, operating system, and browser information.
• Pages visited on baj88, time spent on each page, and navigation patterns.
• Betting and gaming activity — games played, bets placed, amounts wagered, and outcomes.
• Session duration and login timestamps.
• Cookie data and similar tracking technologies (see Section 6 for full details).

baj88 uses the personal data we collect for specific, legitimate purposes. We do not use your data for anything beyond what is described in this policy. The table below summarises the main purposes for which baj88 processes your personal information:

baj88 may also use your contact details to send you important account notifications, security alerts, and updates about changes to our policies. We do not send unsolicited marketing communications without your explicit consent.

baj88 processes your personal data on the following legal grounds, depending on the specific purpose of the processing:

• Contractual necessity: Processing required to fulfil our agreement with you — for example, processing your deposits, withdrawals, and bets on baj88.
• Legal obligation: Processing required to comply with applicable laws — for example, identity verification and anti-money laundering checks.
• Legitimate interests: Processing for purposes such as fraud prevention, platform security, and improving baj88's services, where these interests are not overridden by your rights.
• Consent: Where we rely on your consent — for example, for optional marketing communications — you may withdraw that consent at any time by contacting baj88 support.

baj88 does not sell, rent, or trade your personal data to any third party. We share your data only in the following limited and necessary circumstances:

• Payment processors: bKash, Nagad, and Rocket receive your mobile wallet number and transaction details solely to process your deposits and withdrawals on baj88.
• Identity verification providers: Third-party KYC (Know Your Customer) services may receive your identity documents to verify your age and identity on behalf of baj88.
• Fraud prevention services: Anonymised or aggregated data may be shared with fraud detection partners to protect baj88 and its players from financial crime.
• Legal and regulatory authorities: baj88 will disclose personal data to law enforcement, regulators, or courts when required to do so by law or a valid legal order.
• Business transfers: In the event of a merger, acquisition, or sale of baj88's business, player data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

All third parties who receive data from baj88 are contractually required to handle it securely and to use it only for the specific purpose for which it was shared. baj88 does not permit third parties to use your data for their own marketing or commercial purposes.

baj88 uses cookies and similar tracking technologies to improve your experience on the platform, keep you logged in securely, and understand how players use the site so we can make it better. Here is what you need to know about how baj88 uses cookies:

• Essential cookies: These are required for baj88 to function. They keep you logged in, remember your session preferences, and ensure the platform operates correctly. You cannot opt out of essential cookies.
• Analytics cookies: These help baj88 understand which pages are most visited, how long players spend on each section, and where players encounter issues. This data is used in aggregate and does not identify you personally.
• Functional cookies: These remember your preferences on baj88 — such as your preferred language or display settings — so you do not have to set them every time you visit.
• Security cookies: These help baj88 detect and prevent fraudulent logins and suspicious activity on your account.

You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of baj88 and prevent you from logging in or placing bets. For most players, leaving cookies enabled provides the best experience on baj88.

baj88 retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. The specific retention periods are as follows:

• Account registration data and identity documents are retained for a minimum of 5 years after account closure to comply with anti-money laundering regulations.
• Transaction records — including all deposits and withdrawals on baj88 — are retained for a minimum of 5 years for financial compliance purposes.
• Betting and gaming activity records are retained for 3 years after the relevant activity, or longer if required by law.
• Customer support communications are retained for 2 years after the conversation is closed.
• Cookie and analytics data is retained for a maximum of 13 months from the date of collection.

Once the applicable retention period has expired, baj88 will securely delete or anonymise your personal data. If you request deletion of your data before the retention period has expired, we will delete what we legally can and explain clearly what we are required to retain and why.

You have the following rights regarding your personal data held by baj88. To exercise any of these rights, contact our support team via live chat or email at [email protected]. We will respond within a reasonable timeframe and at no charge to you.

baj88 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps specifically designed to prevent minors from creating accounts on baj88.

If baj88 discovers that a player is under 18, the account will be immediately suspended, all funds will be returned to the payment source, and the account will be permanently closed. If you believe a minor has registered on baj88, please contact us immediately at [email protected] so we can investigate and act promptly.

Parents and guardians who are concerned about underage gambling should use parental control software to restrict access to online betting platforms. baj88 also provides self-exclusion tools that can be used to block access from a specific device — visit Responsible Gaming for more information.

baj88 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• TLS/SSL encryption for all data transmitted between your device and baj88's servers.
• Encrypted storage of sensitive personal data, including identity documents and payment details.
• Strict access controls ensuring only authorised baj88 personnel can access player data, on a need-to-know basis.
• Regular security audits and penetration testing of baj88's platform and infrastructure.
• Two-factor authentication options for player accounts to prevent unauthorised logins.
• Automated monitoring systems that detect and alert on suspicious access patterns in real time.

While baj88 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, baj88 will notify you promptly and take immediate steps to contain and remediate the breach.

baj88 may occasionally reference or link to third-party services — such as payment providers or responsible gaming organisations — within the platform. This Privacy Policy applies only to baj88 and does not cover the privacy practices of any third-party websites or services.

baj88 is not responsible for the privacy practices or content of any third-party sites. We encourage you to read the privacy policy of any third-party service before providing them with your personal information. The inclusion of a reference to a third-party service on baj88 does not constitute an endorsement of that service's privacy practices.

baj88 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we use your personal data, baj88 will notify registered players via their registered email address or via a prominent notice on the platform. Your continued use of baj88 after any update to this Privacy Policy constitutes your acceptance of the revised policy.

We recommend bookmarking this page and checking it periodically. If you disagree with any changes to this Privacy Policy, you should stop using baj88 and contact support to close your account and request deletion of your data where applicable.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way baj88 handles your personal data, please get in touch with our team. We take all privacy enquiries seriously and will respond promptly.

• Live Chat: Available 24/7 directly on baj88 — click the chat icon on any page for the fastest response.
• Email: [email protected] — for detailed privacy requests or data rights enquiries.
• FAQ: Common questions about your account and data are answered at /faq.